Privacy Policy

Effective Date: 01 March 2026

Website: www.rbkindia.com

Entity: RBK General Traders

RBK General Traders (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of visitors, customers, suppliers, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

a) Personal Information

• Full name
• Email address
• Phone number
• Company name
• Billing and shipping address
• GST/VAT details (where applicable)

b) Business & Transaction Information

• Purchase orders
• Export/import documentation
• Payment records
• Communication records

c) Technical Information

• IP address
• Browser type
• Device information
• Pages visited
• Cookies and usage data

2. How We Use Your Information

• Processing inquiries and orders
• Executing export/import transactions
• Customer support and communication
• Compliance with legal and regulatory obligations
• Improving website functionality and user experience
• Marketing communications (only with consent where required)

3. Legal Basis for Processing (GDPR Compliance)

For users located in the European Economic Area (EEA), we process personal data under the following lawful bases:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent (where required)

4. Data Sharing and Disclosure

We may share information with:

• Logistics and shipping partners
• Customs and regulatory authorities
• Banking and payment institutions
• IT service providers
• Legal and compliance advisors

We do not sell personal data to third parties.

5. International Data Transfers

As an international trading entity, data may be transferred across borders. Where required, we implement appropriate safeguards such as contractual clauses and data protection agreements.

6. Data Retention

We retain personal data only as long as necessary for:

• Business operations
• Legal compliance
• Taxation and audit requirements
• Dispute resolution

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Rectify inaccurate information
• Request erasure (‘Right to be Forgotten’)
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise your rights, please contact us at: info@rbkindia.com

8. Data Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.

9. Cookies Policy

Our website uses cookies to:

• Enhance website performance
• Analyze traffic
• Improve user experience

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors.

12. Compliance with Applicable Laws

This Privacy Policy is designed to align with applicable data protection laws including:

• Information Technology Act, 2000 (India)
• General Data Protection Regulation (GDPR) (EU)
• California Consumer Privacy Act (CCPA), where applicable

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

14. Contact Information

RBK General Traders
Website: www.rbkindia.com
Email: sales@rbkindia.com
Phone: +91-80 888 15201
Address: Sai Krupa Complex, Karikkala Panja, Sullia, Dakshina Kannada., Karnataka, India 574232